Privacy Policy

Privacy Policy

We understand that the protection of your personal details, and the security of your transactions with us is important. This page outlines Southern Pet Meds Privacy Policy.

As an Australian business Southern Pet Meds is subject to the Australian Privacy Act 1988. We assure you that we will not disclose any information obtained from you to a third party, and will take reasonable steps to prevent disclosure of that information, unless:

  • We are required by law to disclose the information;
  • We obtain your permission to share the information;
  • We must share the information to enable us to provide services to you (for instance providing your shipping address to our distribution partner);
  • If we sell all or part of our business.

Changes to the internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders. Southern Pet Meds will not be liable for any breach of security or unintended loss or disclosure of information which occurs because this Website is linked to the internet.

Southern Pet Meds accepts no responsibility for any unauthorised use of any password or other access provided to you.

Southern Pet Meds cannot and does not assume any responsibility for the privacy or security of any other websites which you access through our site.

Southern Pet Meds gathers statistics about the number of visitors coming to the site and pages visited. No identifying information is collected through this process. The software records the IP address of the visitor only. We use this information to improve our services and website.

We use 'cookies' on our website. Cookies allow our website to store information about user preferences. It is possible to adjust your internet browser to refuse cookies, but you may find that this reduces the functionality of our site.

You may stop the delivery of promotional email from Southern Pet Meds by following the instructions contained in any email you receive from us.

We may make changes to our privacy policy from time to time. Should we do so, we will update the policy on this page. By visiting or purchasing from our website you agree to the terms of our Privacy Policy.

If you have a query about any aspect of our Privacy Policy, please contact us on

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